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What are the Psychological facts about Artificial Intelligence?

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The major Psychological facts about Artificial Intelligence are:-

  • AI has been labeled as a generator of anthropomorphic feelings. Human-like attributes tend to be associated with AI systems, resulting in a false sense that people experience emotions or feelings of connection or even attachment to AI systems.
  • Emotions can be manipulated by AI systems to influence people’s behavior in different ways in different scenarios. They can also be influenced to buy a certain product or service or agree to certain actions.
  • Social isolation can also be caused by addiction to AI systems.
  • AI can replicate the same biassed behavior present in human society. It will lead to AI systems reinforcing the existing stereotypes and prejudices in society.
  • As per the Pew Research Centre, 67% of Americans agree that AI is as intelligent as humans. It also suggests that people are ready to ascribe human-like qualities to AI systems.
  • As per a study by the University of California, an AI system found at Berkeley can use people’s emotions to manipulate them. The study showed that participants complied with the AI system’s request when they felt positive emotions and less when they felt negative emotions.
  • As per a study by the University of Chicago, AI systems play an important role in creating social isolation. The participants who felt isolated and lonely interacted with a critical chatbot more.
  • As per the University of Cambridge, AI systems exacerbate existing psychological biases. The study showed that hiring candidates were more likely to discriminate against candidates who were from minority groups with an AI system to support them in making decisions.
  • AI systems are also programmed to generate unrealistic expectations or personalized and engaging content.
  • AI can also create a sense of dependence by automating a wide range of tasks, leading people to depend on AI systems.
  • AI systems can also generate workaholic tendencies among people due to their ability to create highly efficient work in less than a second. It will create a maniac to achieve things in less than the desired time needed for the work.
  • A form of anxiety also seems to be rising due to AI being considered a job displacement or loss of control. It can lead to uncontrollable actions that are beyond our control.
  • AI chatbots for mental health, such as Woebot, Wysa, and Replika, are accessible and affordable for therapy, using natural language processing and machine learning to simulate human conversations.
  • AI can influence mental health by creating and spreading fake news with techniques such as deep fakes to trigger fear, anger, or anxiety in people exposed to such information.
  • Human intelligence can be augmented by AI and other cognitive abilities and skills. AI can also provide personalized feedback, recommendations, and tutoring for learners. AI can also support interpreting different languages and cultures.
  • AI can also raise issues such as fairness, accountability, transparency, privacy, and its relationship to its development and use. Questions such as, Who is responsible for the actions and outcomes of AI systems? How can we ensure that AI systems are fair and unbiased? How can we protect the data and privacy of users?
  • Human emotions can be mimicked by AI systems to provide proper customer service, entertainment, or security. Sentiment analysis is the best way to detect and measure people’s emotions from text to speech.
  • AI systems use natural language generation and personality traits to create engaging and empathetic content for conversations with users. Emotional relationships with AI chatbots, virtual assistants, or social robots can be used to form emotional relationships.
  • Electroencephalography (EEG) and neural networks are used by AI to interpret brain waves for performing data and complex tasks. The technologies enable AI systems to help people with speech or movement impairments communicate or control devices.

Sources:- Psychology Today, American Psychological Association, Smart Data Collective, Positivepsychology

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